Cancellation Policy

For Photographers

• Cancel your subscription anytime from your dashboard
• Billing stops immediately upon cancellation
• Your galleries remain accessible to clients for 6 months
• After the grace period, galleries are archived
• Export all your data before the grace period ends

For Clients

• Cancel your subscription anytime from your dashboard
• Billing stops immediately upon cancellation
• You have 6 months to download your photos
• After the grace period, access is removed

Billing Disputes

If you have any billing concerns or disputes, please contact us within 60 days at support@photovault.photo.

Questions?

Contact us at support@photovault.photo or call (608) 571-7532.

Support hours: Monday - Friday, 9am - 6pm CST