Your Privacy Matters
How we protect and handle your data
Last Updated: October 21, 2025
Your Data is Safe
Enterprise-grade encryption and security
Full Transparency
Clear about what we collect and why
You're in Control
Manage your data preferences anytime
Account Information
- Name and email address
- Phone number (optional)
- Payment information (processed securely via Stripe)
- Account preferences and settings
Photos and Content
- Photos uploaded by you or your photographers
- Photo metadata (date, location if provided)
- Gallery names and organization
Usage Information
- How you interact with our platform
- Features you use most often
- Device and browser information
- IP address and location data
To Provide Our Services
We use your information to operate PhotoVault, including storing your photos, managing your account, processing payments, and connecting you with photographers.
To Improve Our Platform
We analyze usage patterns to enhance features, fix bugs, and develop new capabilities that better serve your needs.
To Communicate With You
We send important updates about your account, payment reminders, new gallery notifications, and optional marketing communications (which you can opt out of).
Encryption
All photos and data are encrypted in transit (TLS/SSL) and at rest using AES-256 encryption.
Access Controls
Strict authentication, role-based access, and regular security audits ensure only authorized users can access your data.
Secure Infrastructure
We use enterprise-grade cloud infrastructure with automatic backups, disaster recovery, and 99.9% uptime guarantee.
We DO NOT:
- Sell your photos or personal information to third parties
- Use your photos for advertising or training AI models
- Share your data with anyone without your consent
We DO Share With:
- Your Photographers: Only the photos they upload for you
- Payment Processors: Stripe (for secure payment processing)
- Cloud Storage: AWS S3 (encrypted photo storage)
- Analytics: Anonymized usage data to improve our service
- Access Your Data: Download all your photos and information anytime
- Delete Your Data: Request account deletion with complete data removal
- Correct Errors: Update or correct your personal information
- Opt Out of Marketing: Unsubscribe from promotional emails
- Export Your Photos: Download all your photos in original quality
PhotoVault is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@photovault.com.
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our platform. Your continued use of PhotoVault after changes constitutes acceptance of the updated policy.
Questions About Privacy?
We're here to help. Contact our privacy team anytime.